GENERAL TERMS & CONDITIONS
Article 1 – Company Information
Name: Collab Industry
Website: https://collabindustry.com
Email: info@collabindustry.com
Registered Address: Hoogoorddreef 74, 1101 BG Amsterdam
Lesson Location: Hoogoorddreef 74, 1101 BG Amsterdam
Chamber of Commerce (KVK): 72901632
VAT Number: NL002241970B89
Bank (IBAN): NL81RABO0364598220
Article 2 – Definitions
Unless expressly stated otherwise, the following terms have the meanings defined below:
• User: Collab Industry, the party issuing these general terms and conditions.
• Counterparty: The participant and/or purchaser of services or products from Collab Industry.
• Agreement: The service agreement for the provision of dance lessons.
• Product(s): Services and/or products delivered by Collab Industry.
Article 3 – General Provisions
1. These terms apply to all courses, bootcamps, private lessons, workshops, and events offered by Collab Industry.
2. Collab Industry cannot guarantee a dance partner in the case of individual registration.
3. Collab Industry reserves the right to refuse participation to any individual.
4. Collab Industry will provide the counterparty with a set of rules and instructions relating to the lessons.
Article 4 – Registration
1. Registration is required for participation in all courses.
2. Registration must be completed in writing via the designated (digital) registration form.
3. Upon signing the (digital) registration form, the agreement becomes binding and the participant agrees to these terms and the Collab Industry house rules.
4. After registration, the participant has a cooling-off period until the first lesson, with a maximum of 14 days from the date of signing.
5. The cancellation conditions are specified in Article 8 of these terms.
Article 5 – Service Execution
1. Collab Industry will execute the service agreement to the best of its ability, though the participant remains personally responsible for achieving desired results.
2. If necessary for proper execution, Collab Industry may engage third parties. In such cases, the following provisions remain applicable.
Article 6 – Performance Period
1. The agreement is entered into for a specific duration determined by the nature of the selected product.
2. Collab Industry will make every effort to deliver the agreed service within the expected timeframe.
3. If the service is not (fully) delivered, the participant is entitled to a refund or proportionate compensation for the undelivered part, unless force majeure applies as described in Article 10.
Article 7 – Payment
1. Payment terms vary by product:
• Single lesson / bootcamp: Payment before the start of the session (cash, pin, or bank transfer).
• Courses: Payment before the first lesson and within 14 days of registration/invoice date.
• Subscriptions: Paid in full before the first lesson, or paid in monthly instalments with the first instalment due before the first lesson. All subsequent instalments must be paid before the first day of each month. Direct debit will occur on the first of each month.
2. If payment is overdue, reminders will be issued (up to three reminders). All associated costs will be added to the invoice amount.
3. If payment is not made in full within 72 hours after the third reminder, the agreement is terminated and participation is suspended. All resulting costs will be charged to the participant.
Article 8 – Cancellation and Ticket Policy
1. All class tickets, pop-up lessons, workshop tickets, and event tickets are non-refundable under all circumstances.
2. Certain special events, workshops, or collaborations may be subject to additional terms and conditions. These will be communicated prior to purchase and apply in addition to, or in place of, the above when relevant.
3. If the participant cancels, no refund will be provided.
4. Collab Industry may cancel a course before or after the start of the first lesson, but no later than before the third lesson. In such cases, the participant will receive a refund or proportionate compensation for the undelivered portion.
5. Tickets may be transferred or resold privately between participants. Collab Industry does not facilitate or mediate these transfers and does not assume responsibility for them.
Article 9 – Liability
Collab Industry is not liable for any damage of any kind (including falls, injuries, accidents, theft, loss or damage of personal belongings) occurring before, during, or after lessons provided by/at Collab Industry.
Article 10 – Force Majeure
1. Collab Industry is not obliged to fulfill its service obligations in circumstances beyond its control.
2. Force majeure includes all external causes, foreseen or unforeseen, beyond Collab Industry’s influence, preventing the fulfillment of obligations.
3. In case of force majeure, no refunds (in full or in part) will be issued.
Article 11 – Applicable Law
All agreements between Collab Industry and the counterparty are governed by Dutch law.
Article 12 – Amendments and Interpretation
1. In case of interpretation disputes, the Dutch text of these terms shall prevail.
2. The most recently filed version always applies, or the version valid at the time the agreement was concluded.
Article 13 – Pop-up Classes / Third party (Guest Instructor Sessions)
1. Pop-up classes organized and taught by external guest instructors fall outside the scope of these general terms and conditions.
2. Collab Industry acts solely as the landlord of the studio space for these sessions and is not responsible or liable for the actions, omissions, cancellations, service delivery, payment handling, or communication of the guest instructor.
3. Collab Industry does not issue refunds for pop-up classes under any circumstances.
4. Pop-up class passes may be transferred to another participant, subject to the rules of the guest instructor.
5. All agreements, conditions, cancellations, and refund policies for pop-up classes are determined exclusively by the guest instructor and not by Collab Industry.